This article will guide you through the process of setting up Okta Verify on an iPhone or Android.
Notes:
The screenshots in this article were taken on an iPhone, but the same steps can be taken to complete the setup on Android.
Process:
Determine If Okta Verify is Already Set Up
Determine If Okta Verify is Already Set Up
-
Open the Okta Verify app on your phone.
- If you see a 6-digit code that changes every 30 seconds, then your Okta Verify setup is complete. If you do not see the 6-digit code, proceed to the steps below.
How To Set Up Okta Verify
*Ensure your date, time, and timezone are set correctly on all devices.
- If using an iPhone, open the Safari browser app. (If using an Android device, Chrome will work for the setup.)
- Navigate to acv.okta.com and log in with your ACV email address and Okta password you set during activation.
- Press 'Setup' under Okta Verify.
- Select 'Text me a setup link', then click on Next.
-
Enter your phone number and press 'Send me the setup link'. Make sure to enter the phone number of the device where the Okta Verify app is installed. Do not enter a '1' before your area code, as this will give you an error.
- Open your text message app, and open the text from Okta Verify. Click on the link in your text, then select 'Open' in the pop-up.
- Click on 'Get Started' on the Welcome to Okta Verify page.
- You will have the option to 'Enable Face ID' or other authentication methods, depending on your device type. You can choose to 'Not Now'.
- Click 'Done' on the Account added page.
- This will bring you to a page where you will see acv.okta.com with a six-digit code below it. The code will change every 30 seconds. Your Okta Verify setup is now complete. You do not need to click on 'Launch Dashboard' as this will just take you to acv.okta.com on your browser to sign in to Okta. You can close the Okta Verify app and return to your home page.