Okta is the Single Sign-On (SSO) platform that ACV uses to enhance security and simplify access to our systems. With Okta, team members can access all their accounts with just one password. Follow the steps below to activate your Okta account. Once activated, you can use your Okta credentials to sign in to other systems that ACV uses such as Dayforce, Gmail, Salesforce and much more.

Important: Before getting started, on your smartphone, go to your App Store (iPhone) or Google Play Store (Android) and install the app Okta Verify with the icon below. If you have an ACV provided iPhone, this app will already be installed and on your home page. 

Activate your Okta account 

1. On a browser, sign in to your personal email account that you provided to ACV during onboarding, and open the Activation Email from Okta (sender: noreply@okta.com). This email is typically sent one business day prior to your start day at ACV. 
2. Click on the “Activate Okta” button in the email
3. A new browser window will open to set up Okta. Follow the instructions and create a password that meets the requirements - at least 12 characters, includes a capital letter, number and special character
4. When prompted, select a security photo for your Okta account, and a security question with an answer that is at least 12 characters long 
5. Continue to the next screen to set up security methods (instructions below)

Set up Okta Verify on your Smartphone 

Once you have activated and set up a password and security questions for your Okta, continue on the next page and you will be prompted to set up security methods. If you have a smartphone, you will use Okta Verify which you should have installed on your phone already. This is an authentication app (MFA) that you use to verify your Okta login every time you sign in. 

1. On the security methods page, click 'Setup' under Okta Verify
2. Select 'Text me a setup link', then click on Next
3. Enter the phone number of your phone where you installed the Okta Verify app and press 'Send me the setup link’
   • Do not enter a '1' before your area code as this will give you an error
4. On your phone, open the text from Okta Verify. Tap on the link, then select 'Open' in the pop-up
5. Click on 'Get Started' on the Welcome to Okta Verify page
6. You will have the option to Enable Face ID or other authentication methods depending on your device type. Choose ‘Not Now’
7. If prompted to allow push notification - Click to allow all notifications 
8. Click 'Done' on the Account added page. You will see a six digit code that will change every 30 seconds. Your Okta Verify setup is complete. Close the Okta Verify app. 

Congratulations! Now that you have activated and set up your Okta Verify, you are ready to log into your Okta Dashboard and explore all your apps. To learn more, visit: How to Log into your Okta Dashboard