How to Access Inspection Reports and Analytics in ACV Pro

This article provides a step-by-step guide to accessing inspection reports and viewing analytics in the ACV Pro app, enabling users to gain insights and track vehicle inspection data effectively.

Steps:

1. Open the ACV Pro app and log in.
   • Ensure you are logged in to your ACV Pro account. If not, refer to the "How to Log In to ACV Pro" article.
2. Navigate to the Reports tab.
   • Once logged in, tap on the "Reports" tab located at the bottom of the screen. This will take you to the inspection reports section.
3. Locate the inspection report you want to access.
   • Scroll through the list of available reports or use the search bar to find a specific report. You can search by vehicle details such as VIN, make, model, or inspection date.
4. Open the inspection report.
   • Tap on the report you want to view. This will open the detailed view of the inspection report.
5. Review the inspection report.
   • Go through the report to review all entered details, photos, and notes. Ensure that each section, including exterior, interior, mechanical, and tires/wheels, is thoroughly checked.
6. Access analytics.
   • To view analytics, tap on the "Analytics" tab or button, usually located within the report view. This section provides insights into inspection data, trends, and performance metrics.
7. Analyze the data.
   • Review the analytics to gain insights into various aspects of the inspections. Common analytics might include:
     • Inspection Counts: Number of inspections conducted over a specific period.
     • Defect Trends: Common defects found across multiple inspections.
     • Performance Metrics: Inspection times, completion rates, and quality scores.
8. Export reports and analytics.
   • If needed, tap the export button (usually a download or share icon) to export the report or analytics data. You can choose the format (e.g., PDF, CSV) and select the destination (e.g., email, cloud storage).

Troubleshooting:

1. Unable to Find Reports:
   • Ensure you are using the correct search criteria. Double-check the VIN or other search parameters.
   • If the report is not appearing, check whether it has been archived or if any filters might be hiding it.
2. Accessing Analytics Issues:
   • If analytics are not displaying, ensure that the inspection report contains sufficient data for analysis.
   • Check for app updates or permissions that might affect analytics visibility.
3. Export Errors:
   • If exporting fails, ensure you have a stable internet connection. Try restarting the app and attempting the export again.
   • Verify that you have adequate storage space and the necessary permissions to save or share files.

Visual Aids:

• Locate Reports:
  • Include a screenshot of the Reports tab with a highlighted search bar or list.
• Open Report:
  • Provide a screenshot of an inspection report opened in detail view.
• View Analytics:
  • Show screenshots of the analytics section, highlighting key metrics and graphs.
• Export Reports:
  • Include a screenshot of the export button and the export options screen.

Notes:

• Data Accuracy:
  • Ensure that the inspection data and analytics are accurate and up-to-date. Regularly review and update inspection details to maintain data integrity.
• Security:
  • Maintain the confidentiality and security of the inspection reports and analytics. Only authorized personnel should have access to sensitive data.

By following these steps, you can effectively access and analyze inspection reports and data in ACV Pro. If you encounter any issues, refer to the troubleshooting tips or contact support for assistance.