How to Log In to ACV Pro

This article explains how to log in to the ACV Pro app and what troubleshooting to perform if you encounter login issues.

Steps:

1. Open the ACV Pro app on your device.
   • Locate the ACV Pro app icon on your device's home screen or app drawer.
   • Tap on the icon to open the app.
2. Enter your email and password.
   • On the login screen, you will see fields for your email and password.
   • Tap on the email field and type in the email address associated with your ACV account.
   • Tap on the password field and enter your password.
3. Tap the "Log In" button.
   • After entering your email and password, tap the "Log In" button to proceed.
4. Verify your login.
   • If your email and password are correct, you will be logged into the app and directed to the main dashboard.
   • If you receive an error message, double-check that your email and password are entered correctly.

Troubleshooting:

• Forgotten Password:
  • If you forget your password, tap the "Forgot Password?" link on the login screen.
  • Follow the prompts to reset your password through the email associated with your account.
• Internet Connection:
  • Ensure you have a stable internet connection.
  • If you are having connectivity issues, try switching between Wi-Fi and mobile data.
• Contact Support:
  • If you cannot log in despite entering the correct email and password, contact your territory manager for assistance.

Visual Aids:

• Login Screen:
  • Include a screenshot of the login screen highlighting the email and password fields and the "Log In" button.
• Forgot Password:
  • Include a screenshot showing the "Forgot Password?" link and the subsequent password reset process.

Notes:

• Security:
  • For security reasons, do not share your password with anyone.
  • Make sure to log out of the app if you are using a shared or public device.

By following these steps, you should be able to log in to the ACV Pro app without any issues. If you encounter any problems, the troubleshooting tips provided should help resolve common login issues.