This article will describe how to enable location access for ACV Pro on both iOS and Android. There are also troubleshooting steps for iOS and Android if you are having issues with this permission.
iOS:
- Open ACV Pro: Launch the ACV Pro app from your home screen.
- Location Access Prompt: When prompted, tap "Allow While Using App" to grant location access only when you are actively using ACV Pro.
- Confirm Access: If prompted, enter your device passcode or use Face ID/Touch ID to confirm your decision.
If the Prompt Did Not Appear on First Launch, or Wrong Selection Was Made:
- Open Settings: Tap on the Settings app on your iPhone.
- Scroll Down and Tap on the ACV Pro App: Scroll down to find the ACV Pro app in the list of apps and tap on it.
- Tap on "Location": Tap on the "Location" option.
- Approve Location Access: If prompted, tap "Allow While Using App" to grant location access only when you are actively using the ACV Pro app.
- Return to ACV Pro: Press the Home button to return to the Home screen, and then launch the ACV Pro app.
Android:
- Open ACV Pro: Launch the ACV Pro app from your home screen.
- Location Access Prompt: When prompted, tap "Allow" to grant location access to ACV Pro.
- Confirm Access: If prompted, confirm your decision by tapping "Allow" again.
If the Prompt Did Not Appear on First Launch, or Wrong Selection Was Made:
- Open Settings: Open the Settings app on your Android device.
- Tap on Apps: Scroll down and tap on "Apps" or "Apps & notifications", depending on your device.
- Find and Select ACV Pro: Scroll through the list of apps to find ACV Pro, then tap on it.
- Tap on Permissions: Tap on "Permissions".
- Toggle Location Permission On: Tap on "Location" and toggle the switch to enable location access.
- Return to ACV Pro: Press the Back button to return to the previous screen, and then launch the ACV Pro app.
Troubleshooting Common Location Permission Issues:
iOS:
Issue: Location Permission Prompt Does Not Appear
- Check Settings: Go to Settings > Privacy > Location Services.
- Enable Location Services: Make sure location services are enabled.
- Restart App: Force close ACV Pro and reopen it.
Issue: Location Not Accurate in ACV Pro
- Restart the Device: Restart your iPhone.
- Update iOS: Make sure your iOS is up to date.
- Reinstall ACV Pro: Delete ACV Pro, reinstall it from the App Store, and grant location access.
Android:
Issue: Location Permission Not Granted
- Check Settings: Go to Settings > Apps > ACV Pro > Permissions.
- Enable Location Permission: Make sure location permission is enabled.
- Restart ACV Pro: Force close ACV Pro and reopen it.
Issue: Inaccurate Location in ACV Pro
- Restart the Device: Restart your Android device.
- Check App Updates: Make sure ACV Pro is updated to the latest version.
- Clear Cache: Go to Settings > Apps > ACV Pro > Storage > Clear Cache.
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