How to Create a New Inspection in ACV Pro

This article provides a detailed guide on how to create and submit a new vehicle inspection using the ACV Pro app. Common troubleshooting tips are also included.

Starting a New Inspection

1. Open the ACV Pro app and log in.
   • Ensure you’re logged in to your ACV Pro account. If not, refer to the "How to Log In to ACV Pro" article.
2. Navigate to the Inspections Tab.
   • Tap on the "Inspections" tab located at the bottom of the screen.
3. Start a new inspection.
   • Tap the "New Inspection" button (usually located at the top right corner). This will open a new inspection form.
4. Enter vehicle details.
   • Fill in the required vehicle information (VIN, make, model, year, mileage). Ensure accuracy to avoid issues later.
5. Inspect the exterior.
   • Follow prompts to inspect the exterior. Take clear photos and note any damages, dents, or scratches. Common areas include:
     • Front and rear bumpers
     • Doors and fenders
     • Roof and trunk
6. Inspect the interior.
   • Proceed to inspect the interior. Capture photos and document any issues with seats, dashboard, console, and other interior components.
7. Check mechanical components.
   • Inspect mechanical aspects like the engine, transmission, and suspension. Record observations and take photos.
8. Inspect tires and wheels.
   • Examine tire and wheel condition. Note wear, damages, or mismatches and take photos for documentation.
9. Add notes and comments.
   • Use the notes section to add any additional comments or observations. This is crucial for detailed reporting.
10. Review the inspection.
    • Before submitting, review all entered details, photos, and notes for completeness and accuracy.
11. Submit the inspection.
    • Tap the "Submit" button to finalize and send the inspection report. A confirmation message will be displayed.

Troubleshooting

• Incomplete Inspections: Ensure all required fields are filled out. Check for prompts or alerts indicating missing information. Save your progress periodically to avoid data loss.
• Photo Upload Issues: Ensure your device has sufficient storage and a stable internet connection. Try restarting the app if photos aren't uploading correctly.
• Submission Errors: Check your internet connection and retry. Verify that all mandatory sections are completed.

Notes

• Data Accuracy: Ensure all entered details and photos are accurate. Double-check VIN and other critical information to maintain report integrity.
• Security: Maintain the confidentiality and security of inspection reports. Ensure only authorized personnel have access to submitted reports.

By following these steps, users can create and submit thorough and accurate vehicle inspections using the ACV Pro app. If any issues arise, refer to the troubleshooting tips or contact support for assistance.